Confia Credit
Contract
A customer portal for a credit business, built around imported credit report data and several third-party API integrations, with a customer-facing dashboard on top.
The problem
Credit data raises the cost of every ordinary decision. Multiple external APIs have to be integrated and kept working, imported reports have to be normalised into something a dashboard can render, and all of it is sensitive enough that handling, access, and retention have to be deliberate rather than default.
Approach
- 01
Built the integrations as a layer rather than as scattered calls, so an upstream API change is a contained problem.
- 02
Normalised imported credit report data into a consistent internal shape before it reached anything customer-facing.
- 03
Kept data handling explicit — controlled access and auditable movement — rather than relying on framework defaults.
- 04
Automated the repetitive workflow steps so routine cases did not require manual handling.
What was built
- Customer portal and dashboard
- Multiple third-party API integrations
- Credit report import and normalisation
- Automation workflows
- Secure data handling throughout
Stack
- API integrations
- Customer portal
- Automation
- Secure data handling
Outcome
Credit report data flows from third-party APIs into a customer-facing dashboard under controlled, auditable handling.
In short
What changes when a web application handles credit data?
The defaults stop being acceptable. Ordinary applications can log request bodies, cache responses broadly, and give any authenticated session access to whatever it asks for. With credit data each of those becomes a decision with consequences: what is logged and for how long, what may be cached and where, who can see which records and under what circumstances, and what evidence exists afterwards that the access was legitimate. None of it is technically difficult, but it has to be designed in from the start — retrofitting controlled data handling onto an application that assumed open access means touching every layer.